IT-Executive

Group Company: Varuna Integrated Logistics Pvt. Ltd

Designation: IT-Executive (VL0245)

Office Location:

Years of experience: 2 to 3

Salary Range: INR 2 to 4

Position description:

  • Troubleshooting ofHardware /Software
  • Installation ofHardware and software
  • Firewall  
  • Intercom Phone
  • Repair &Maintenance -IT Assets
  • Anti Virus 
  • Data Card andInternet
  • Fixed Assets -ITAssets  
  • Backup Email andDocument
  • Email
  • MS Office -Excel/,Word,/PowerPoint
  • Printer 
  • Projectors
  • Scanner  
  • Ubuntu OperatingSystem
  • UPS  
  • WIFI
  • Windows OperatingSystem
  • Backup of Data – Documents file and Email 

Primary Responsibilities:

  • Troubleshooting, Installation, Backup, WIFI, Operating System

Additional Responsibilities:

Reporting Team

  • Reporting Designation:
  • Reporting Department:

Educational qualifications preferred

  • Category: Bachelor's Degree, Master's Degree
  • Field specialization: Information Technology
  • Degree: Bachelor of Engineering - BE, Bachelor of Technology - BTech, Master of Computer Applications - MCA, Bachelors of Computer Applications - BCA
  • Academic score: 50 %
  • Institution tier:

Required Certification/s:

Diploma in CCNA (Cisco Certified Network Associate)/ MCSE(Microsoft Certified Solution Expert) and Hardware and Networking from ReputedInstitute

Required Training/s:

Required work experience

  • Industry:
  • Role:
  • Years of experience: to

Key Performance Indicators:

  • Number of reduction in tickets category wise per user.
  • (No of tickets closed within TAT*Average rating of tickets closed within TAT)/ (Total no. of tickets * Max rating of each ticket)
  • quarterly audit report by IM governance team.
  • Audit data
  • Proper Data Update | Inventory Update on Monthly Basis, no Ticket Escalation
  • Problem Related to Servers
  • Problem Related to antivirus Server
  • "Ensure NIL cases of non-compliance in audit Any audit observation to be closed within agreed timeline. No single Exception allowed"

Required Competencies:

  • Infrastructure Support
  • Ticket Management
  • Server Backup
  • Data security
  • IT Asset Management
  • Server Support
  • Antivirus Server
  • Audit management

Required Knowledge:

  • Troubleshooting ofHardware and Software 
  • SQL – Database
  • MS Office - MSPresentation/MS Office  

Required Skills:

  • Presentation
  • Planning
  • Organizing
  • Documentation
  • Inter personal
  • Time Management 
  • Good Communication
  • Analytic
  • Go Getter

Required abilities

  • Physical:
  • Other:

Work Environment Details:

Specific requirements

  • Travel:
  • Vehicle:
  • Work Permit:

Other details

  • Pay Rate:
  • Contract Types:
  • Time Constraints:
  • Compliance Related:
  • Union Affiliation: